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Project Manager

Remote USA
Full-Time

Our Project Managers at Portland Web Design lead and execute website projects. They guide customers through a proven implementation process to leverage our customized WordPress interface alongside our award winning designs. Project Managers have access to in-house designers, UX, developers, content strategists and trainers who share our standards of excellence across client deliverables and relationships.

Strong candidates have a proven track record of successfully managing website implementation projects for government or consumer owned utility clients, as well as demonstrated leadership capabilities. A desire to be part of a results-driven, client-focused, fast paced team who loves the mission of providing best-in-class service to clients is a must.

Essential Functions:

  • Manage multiple (20+) website projects of similar scope and size for private and public sector clients
  • Own the client communication, project scope, timeline, and budget
  • Learn the tech well enough to provide consultation and technical support for those clients under your watch
  • Coordinate cross-functional teams to best serve our customers
  • Oversee quality assurance, execution, delivery, reporting, and contract compliance for all project deliverables
  • Leverage company standard processes and tools for executing, tracking, and billing projects
  • Maintain a proactive and consultative approach to executing customer initiatives, anticipating customer needs, and guiding decisions based on data and best practices
  • Support and consult sales and technical support teams in pursuit of future opportunities
  • Survey and achieve consistently high customer satisfaction feedback
  • Commit to maintain and exceed our standard of excellence in project management, deliverables, and personnel

Skills & Requirements:

  • Minimum of 1 to 3 years’ experience in a digital engagement, or website project management
  • Experience working with distributed / remote teams
  • Enjoy managing simultaneous projects in a fast-paced environment
  • Possess superior communication (oral and written) and analytical skills
  • Familiarity with web usability, accessibility, and best practices
  • Working knowledge of project management solutions, CRM solutions, Microsoft Office suite, Prototype tools (Adobe XD), Accessibility/ADA/508 testing tools and link checking software